About Us

Fizz Gifts, part of the Derbyshire Wine Company Ltd group of companies, was formed in 1979 with the specialist import of fine German wines. Today the Group has grown into one of the foremost suppliers of fine wines throughout the UK with a formidable reputation for service, reliability and quality. We continually strive to find interesting and value for money wines from small estates and growers from around the world and today.

 

Check Existing Orders:


If you have placed an order and require further information please Email us via this link stating your name, postcode and order number (if known)

 

Our Contact details:


Fizz Gifts
Unit 5b Broom Business Park
Bridge Way
Sheepbridge
Chesterfield
S41 9QG
United Kingdom

Phone: 01246 453399
Fax:


GB 308 3197 62


Directions to our showrooms
 

Open Hours


The shop is open for off-the-shelf purchases and collection of items ordered online. Not all items are available to collect - please phone prior to visting to check on availability. The shop is open:

Monday to Friday : 9.00am to 5.30pm

Saturday : 9.30am to 2.00pm

Sunday, Bank Holidays : Closed

Making A Purchase

Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept Visa, Mastercard, Switch and Amex cards. Due to the nature of our products we reserve the right to substitute itmes for the next available vintage. All items are offered subject to availabilty. Whilst we carry a massive range of stock placing an order does not guarantee the item is available. You will be notified of any out of stock items.

By placing an order with us you confirm you are of minimum legal age to purchase alcohol as set out by local legislation. We reserves the right not to supply alcohol to anyone who is, or we believe to be, not of mimimum age to purchase or consume alcohol.

All images are shown for illustration purposes only

 

Shipping And Handling

All goods are despatched Mainland UK only Monday to Friday. Weekend deliveries currently not available.

Delivery is normally 5 working days from time of order. Personalised wine labels, accessories may take up to10 working days. Please allow extra time during the busy Christmas period. If we are unable to deliver within 30 days of receipt of your order we will offer a replacement item with your approval or agree to cancel the order at your convenience.

All deliveries must be signed for unless you request items to be left unsigned when completing the transaction. Items left unsigned are at your own risk. Fizz Gifts and our delivery agents cannot accept any resposibility for loss or damages without a signature.

In the rare event of a breakage or damage to the box please note the delivery ticket accordingly and inform us immediately. Our delivery agents will not inform us of and breakages of losses. Please quote your order reference at all times.

Please ensure the correct address is provided and recipients are able to accept deliveries. Refused and failed deliveries will be returned back to Fizz Gifts at a cost of £14.50 payable by the sender. If no one is available to receive the goods our carrier will notify the recipient of the attempted delivery with a "Card" placed through the letter box. If the items are not claimed within 5 days they will be returned to Fizz Gifts at a cost of £14.50 payable by the sender.
 

Delivery Schedule

Delivery Charges (unless specified otherwise) :

England, Wales, Central and Southern Scotland

upto 15kg : £5.95 (equivalent to 12 x 75cl bottles)
upto 45kg : £9.95 (equivalent to 36 x 75cl bottles)
over 45kg : FREE of CHARGE (equivalent to over 36 x 75cl bottles - excludes items on special offer)

Scottish Highland and Grampian

Please select this option for Mainland UK deliveries to the following postal areas

AB37 - AB56
IV1 - IV40
IV52 - IV54
IV63
FK19 - FK21
KW1 - KW14
PA21 - PA39
PH14 - PH41

For others postal areas please contact Fizz Gifts prior to making an order.


Delivery via Royal Mail

upto 10kg : £10.75 (equivalent to 6 x 75cl bottles)
upto 15kg : £13.00 (equivalent to 12 x 75cl bottles)
upto 20kg : £16.00 (equivalent to 16 x 75cl bottles)
upto 30kg : £28.00 (equivalent to 24 x 75cl bottle) and £10.75 per 10kg thereafter

Standard 75cl bottle weighs 1.25kg

All deliveries are week days only and Mailand UK.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

All prices are shown inclusive of VAT at 20%
 

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. The "Golden Padlock" visible in your browsers status bar is you peace of mind for security.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01246 453399 (International +44 01246 453399) or fax us on or write to us at Unit 5b Broom Business Park Bridge Way Sheepbridge Chesterfield S41 9QG United Kingdom

Privacy Policy

 
Fizz Gifts do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

A cookie is a small file of letters and numbers that we put on your computer if you agree. Continuing to use this website implies your agreement to use them. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

This website also uses Google ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they’re using it. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

Ecommerce cookies used on this website :

ACTINIC_CART. The shopping cart. Specifically excluded from the scope of the regulations.
ACTINIC_BUSINESS. The login digest for logged in customers.
ACTINIC_CONTACT. The 'Remember Me' details.
ACTINI_REFERER. Returns the customer to the last page visited after completion of the checkout.
ACTINIC_RECENT. Records the image filename(s) for the ‘Recently Viewed Products’ list, if enabled.
CART_CONTENT. Stores the cart value and item count for the shopping cart summary.
LAST_SECTION_URL. Used by the ‘Back’ link on the Product Page, to return the visitor to the correct Section Page.

Standard Google cookies used on this website :

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Returns Policy

Under the Home Shopping : Distance Selling Regulations private purchasers have the right to cancel the order up to 14 days after receipt of items if the items have not been used. This does not apply to items made to a purchasers own specification (eg: personalised labels, personalisation, own branding etc). A charge of £2.50 will be made for the non-completion or cancellation of personalised products where a proof has been created and not printed.

Cancellation of orders must be made by letter, fax or email. A phone call cancellation is not enough. It is the customers duty to take full care of all items.

Returning of items is the resonsibility of the customer who is liable for the cost of returns. The customer must ensure all reasonable care is taken to ensure the safe return of items and in their original packaging where appropriate. Failure to return at the customers expense (except where the items are faulty or do not comply with the contract) we will recover the items and offset the amount against any refund due. If the items are faulty or do not comply with the contract we will be liable for return charges.

Refunds for returned and cancelled orders will be made as soon as possible and within 30 days of return.

The Home Shopping : Distance Selling Regulations does not apply to Business purchases